FREQUENTLY ASKED QUESTIONS

For Residential Dumpsters

Why choose SOCO Waste for Garbage Services

 SOCO Waste is a local residential dumpster service company here in Colorado Springs. As a family-owned business, we strive to provide quality service at competitive pricing. We dispose of and recycle various materials. Call us today to get started!
(719) 357-8855

What cannot go in the trash can?
We cannot accept any electronics. Please contact the El Paso County Household Hazardous Waste for drop off locations: 719-520-7878 Concrete, dirt, and bricks are also not accepted.
If there is a holiday when will my trash be picked up?
The following day.
When will you pick up my trash?
Your designated trash can should be at the curb by 7 am on your pick up day and will be picked up between the hours of 7 am and 6 pm.
What if I have extra trash that will not fit in the garbage can?

Any bags outside of the can will cost an additional $1.50 per bag.

What if I need to go out of town and need to pause my service?
You must call us and schedule ahead of time otherwise you will still be charged for pick up.
What if I did not put my trash out on time and need a return visit for pick up?
There is a return charge of $35.00 to come back before your next pick up.
What forms of payment do you take?
We accept cash, checks, and card.
When will payment be pulled for my residential dumpster service?
Service will be charged quarterly and prior to the start of the quarter.
What items can be put in your single stream recycling bins?
Aluminum cans, newspapers, cardboard, glass bottles, and paper bags.
What items can NOT be put in your single stream recycle bins?
Dirt, leaves, yard waste, plastic bags, Styrofoam, food, items with food on them (pizza boxes), and light bulbs.
What if my check does not clear?

A returned check will result in stopped service and a $35.00 fee. Please make sure to send payment ahead of time to avoid service interuption! 

What if I have bulky items that will not fit in my trash cans?

We can do single item curbside/bulk pick up! If you have more than one item we also offer roll-off dumpster rentals in 10, 12, 15, 20, and 30 yards please call 719-357-8855 for more information.

What if I need to cancel my garbage service or change my service address?
You must call us ahead of time for any changes.
What if the weather is bad and you cannot make it?

If the weather prevents us from our regular garbage pickup service, we will return the following business day. If it lasts more than one day we may pick up the following week and you can place your extra at the curb with your garbage can.  We will do everything we can to get there as fast as possible.

Is there a charge to cancel service?

We do not charge a cancellation fee. There is a clean out fee of 40.00 this covers the pick up and sanitation of the trash can.

If I cancel service early is there a refund?

No, the quarterly payment is non-refundable.

What if my bill is past due?

If your bill is past due, there will be a $10 fee to re-activate your account.

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SOCO Waste

Colorado Springs, CO 80909

(719) 357-8855

service@socowaste.com