Our Customers Are Our Neighbors
Don’t take it from us, hear what our customers have to say:
Based on 368 reviews
Maureen Cox
1727982357
Hello..I would like to thank Travis for always being kind and doing his job so well...He is awesome anf im very happy with your company..
Tracy
1727373965
We have SOCO for our residential pickup and I cannot rave about them enough. Great price, great customer service and our pickup guy Chad always goes above and beyond. We've also gotten roll-offs from them before and it's always the best experience.Highly recommend them!!
Alexandra Rameriz
1727299097
This company is great and always picks up our trash on time. It makes me happy considering we have a big family. I’ve had the best experience with this trash company compared to others. 10/10 would recommend.
crystal
1727218424
I was very pleased with Johnny and Tyler. Since I have a disability it is sometimes difficult for me to maneuver the can to the curb. They jumped in and took care of my weekly trash pickup since I had a very full trashcan. They even rolled my empty trashcan back up to the side of the house!
Sara West
1726850609
I switched to SOCO after having several bad experiences with my trash removal service I'd had for 20 years. I was getting over charged and spending a lot of time on the phone hashing out my bill every time I received one. After getting fed up I gave SOCO a try. I liked that they are local and more invested in our neighborhood's. They have treated me like GOLD!! I had one question about a bill and in the process of discussing it with the kind person who took my call, found out that the discrepancy was my fault not theirs at all. She was so patient to answer my questions and even though the discrepancy was on my end and not theirs, my bill was still credited and arrangements made to help me out with the service I needed. Thank you SOCO for ending my trash removal nightmare! I appreciate the excellent customer service and the respect I'm always treated with!
Debra Baker
1726501513
Another shout out to Art! We were out of town for a funeral and Art still took the time to take care of us. We really appreciate it!First review was 6 months ago around March 2024.Shout out to Art! We appreciate you very much! We were out of town for the holiday last weekend and did not have a chance to put our can out. Thank you for going the extra mile to take care of it for us! We have been very happy with our service!
iris esparza
1725932014
Virginia Daniel
1725138514
Michael Martinez
1723738267
Just switch to these guys. Great service and easy to work with. Unfortunately, we’re moving out of town, so we have to cancel. Chad and Gabriel have been great drivers and Kira was very helpful.
katie howe
1722345988
What exceptional service! If you are tired of your waist company and the subpar customer service then I highly encourage you to switch to Soco waste. They are always a joy to speak with and handle any trash needs that you may have with excellence. Gabriel and Taylor my recycling and garbage service collectors are so kind and hard-working. Do yourself a favor and don’t choose anybody else for your trash and recycling needs!
Lara B
1722289666
I love SOCO Waste! They are communicative and take such great care of us. I can't count the number of times they have retrieved the cans from behind a car or wherever we forgot them that day... Sean and Tate have been amazing. I can't say enough good things about this company and its employees.
Scott Feuerbach
1721943258
Company was great to work with. They were willing to work as close as they could to our scheduling and Darnell was great! He was patient with us and even had to wait a bit. Thank you Darnell and SOCO!
Missy Ameduri
1721916962
I can’t thank you guys enough for taking our trash this morning although I forgot to set it out to the curb! Thank you! That was so great of you!
Moonlight Garage Doors
1721859561
We have been using them for our commercial trash, pick up and recycle for years. They’ve never missed a service day. Thank you for the great service.
Jax harrison
1721859472
They are awesome. I have been using them for my residential trash for years. I have recommended all my neighbors to them.
William Mierkey
1721857485
Awesome service at our commercial property. Highly recommend them to all who need regular commercial service. A+++
Julianna Diaz
1721399952
Trash bin was delivered on the secondary early in the morning! Such fast service! And it was brought all the way up to our house.
hailee beck
1721312964
Chad was great today. we forgot to set out the trash bin before heading out to the hospital this morning and not only did he grab it from the house he brought it back instead of leaving it in the street! I really appreciate that a lot Chad!
Shelby Choo
1721195269
Just wanted to shoutout and say thanks to John and Mike who service my neighborhood - they are awesome! Sometimes I forget to put the bin at the curb and it's always a pleasant surprise to find they've picked it up anyway. It's also incredibly helpful when I'm away for work (often!) to know it'll still get picked up. I've never had an opinion about my trash service before, but they're really the best.
Jackson T
1721174524
These people are great. I have nothing but good things to say about the customer service, drivers, and anyone in between. They are always on time and any questions about delays are instantly answered by the office staff.I accidentally had some trash that wasn’t emptied out all the way recently (probably my fault for packing it too tight), they responded in a graceful matter and my trash was taken out the next morning, they went out of their way to do that. Very much so appreciative of this company for their values and hard work!
Jennifer Mariano
1720720666
Some of the best customer service in the business! From the office staff to the drivers, I’m incredibly impressed!
Gavin Ragsdale
1720554049
I love this company! Today my trash man AND recycling guy brought my cans back to the house! I realize that adds extra time to their schedules, and isn't a requirement, but it was SO appreciated! I certainly don't expect them to do that, but today I had just gotten home from the Orthopedic doctor for a hand injury, and this small action really made my day! Eric was our trash man today. I'm not sure who thr recycling guy was, BUTTHANK YOU GUYS FOR BEING AWESOME!!
Amy Schindler
1720068554
Driver Jordan and helper John were exceptionally awesome while picking up the trash. They are friendly, say hello, and we appreciate their service!
Ryan Gray
1719969570
Just started service and impressed off the bat!!! Great customer service and always somebody at the phone when you call to ask a question.
Dave Veal
1719693722
Shout out to my trash driver in unit 302 Thursday morning (06/27/24 @09:32)We forgot to pull our cans to the curb the night prior, my driver came up the drive way and brought both the trash and recycling cans down to the street for him and the other truck.You the MVP! I appreciate you. 🤙🏻
Lucas Wall
1719495471
Hands-down the best waste service you can get in Colorado Springs. Timely pick-ups, no missed days, superb customer service, no complaints whatsoever.
Courtney Brewner
1718633364
SOCO waste has been amazing. The staff is friendly and Maurice even came back down the street when he saw me running my recycling out! I have never had such great service and am so glad our family made the switch!
Marissa Spinnley
1718244328
Derek Maze
1718243801
Great service!
Honey Meschelle
1717685604
I called SoCo waste yesterday to rent a roll off for some annual cleaning purge & this morning it was delivered bright & early. Travis called to let me know he was on the way with it. Less than 1/2 hr he was here & gone. Very professional, nice gentleman. They are definitely on top of stuff not wasting any time. I also priced out residential service & decided to change also. I don’t like change BUT SoCo has made this so easy & quick. Residential can was delivered this morning too. I’m so impressed the pricing is literally 1/2 the price of their competitor that I’ve had service with for 12 yrs that has Increased pricing over & over again. Every time I call them to ask about increase & new fees they can’t change anything. Well I called to cancel and NOW they want to discount my account $40 down to $80 dollars quarterly and SoCo waste still beats that pricing. I’m so excited to be saving money & working with a waste provider that is on top of their stuff. Quick delivery, cheaper pricing, customer service lady’s have been so kind, helpful, & informative with any questions I’ve had. Thanks SoCo waste I look forward to a long service relationship with you.
Dan Suthers
1717639885
We have rented several rolls off dumpsters in Colorado Springs and this has been by far the best experience we have had.
Bobby-Ray Abernethy
1717427508
Great company and great employers
Ethan Haynes
1717109697
Our local pickup driver, Mike B., has twice gone above and beyond our expectations for a trash collector. His friendliness and professionalism have really saved us from a few missed-collection emergencies!
Jessica Hersom
1716999317
Amazing company. Even the customer service over the phone is amazing. Being dual military is tough on its own, but the people who do our route have helped us out from time to time. Pleasure doing business with you all ☺️
Renate Fiedler
1716496361
I wanted to send a special Thank you to Elija who went out of his way to pick up my recycling today May 23, 2024. My street was closed off due to a shooting on South Nevada.. Elija parked his truck on Weber Street and got my recycle bin, drug it down the block to empty it and returned it. I really appreciated the extra effort. Thank you very much.
Angela Bustos
1715902536
Thank you SOCO for being so helpful with getting me the proper roll off! We’ve also switched over to your trash/recycling services! We’ve been happy customers ever since! I’ve never had an issue! Thank you to the customer service team for answering all my millions of questions!!! Y’all rock!!!
Aurora Hammel
1715800535
I love this trash service the people are so kind! We’ve moved a few times and we’ve always used them and they never disappoint! If you’re looking for a trash service, look no further. Soco is 10/10
BF Dudek
1715798775
Just a note to say thank you to our trash collection team of Driver Art and Loader Jordan. A small amount of yard waste that was in the trash container spilled out on the street and Jordan took the time to sweep and shovel it up into the truck. We've had various trash providers and their teams over the years and this is the first time any has cleaned-up a spill. We've been with SOCO for about 4 months now and are very happy we switched. Thanks again Art and Jordan.
Andrew Chisholm
1715713778
So I just wanted to take the time to say this is a great company but really want to thank the Awesome roll off driver Daniel . It's rare that I deal with such a professional, courteous, and kind individuals. Daniel had the dumpster dropped perfectly in my tiny drive way in no time at all and was mindful of us having room to walk around the roll off without me even asking needless to say I am very impressed. So thanks again to Daniel and soco waste
